Your business depends on technology that works — and when it doesn’t, you need fast, reliable support. Inter Prompt Technologies Ltd  offers expert Technical Support & Help Desk Services to ensure your employees stay productive and your systems stay operational with minimal downtime.

1. 24/7 Help Desk Support
Round-the-clock assistance for all technical issues, from password resets to software glitches. We ensure your team always has someone to call when things go wrong.

2. Remote and On-Site Support
We provide both remote troubleshooting and on-site visits when necessary, ensuring a flexible and efficient support solution.

3. Hardware & Software Troubleshooting
From printers and desktops to email and office applications, we quickly diagnose and resolve issues to minimize disruption.

4. User Account & Access Management
We handle user account setup, permission management, and secure access to ensure the right people have access to the right resources.

5. Ticketing System Integration
Track, manage, and resolve all support requests efficiently with our structured ticketing system, offering transparency and accountability.

6. IT Incident Response
In case of critical issues or system failures, we respond immediately to isolate and resolve the problem before it impacts your operations.

7. Knowledge Base & Self-Help Resources
We provide curated self-help documentation to empower your users with quick solutions to common problems.